The energy market is changing fast, and for energy retailers, success isn’t just about offering the latest tech—it’s about connecting data, technology, communities, and people in ways that matter. With more customers generating and storing their own energy and communities turning to local, decentralised solutions, the big question is: how do we keep the experience simple for users while managing the complex web of stakeholders behind the scenes? In this webinar, experts dive into how customer relationships with energy tech has evolved, what the rise of prosumers means for retailers, and why collaboration across the energy system is more important than ever.